PORTFOLIO

UI/ UX DESIGN

01

TRIPSPHERE : A Travel App

MOBILE APP DESIGN

Project Overview

The purpose of this project was to create a product to give the users a better experience of booking and planning their travel without missing on to best deals. As most of the travel apps and websites only provide with either travel or stay options and also doesn't allow people to explore places locally, while looking for multiple options at different apps takes plenty of time. To provide a great customer satisfaction TripSphere Travel mobile app was designed to help potential users from booking travel curated by the local guides -to planning their stay -to getting recommendations and customising their trip within the budget.

My Role:

Researcher and UX designer for the mobile app TripSphere

Problem Statement:

People tend to spend more time doing research on different website and go over budget.

My Responsibilities:

Conducting interviews- surveys, research, paper and digital wire-framing, low and high-fidelity prototypes and iterating design

Solution:

Trip Sphere will help people get best budget packages and list of places without spending more time on various websites

Design Process

USER RESEARCH

The main goal of conducting user interviews and surveys was to understand who the users are, their basic requirements while planning their trip, organising stay while exploring local places and identifying pain points such as using different websites, apps and understanding the users behaviour around booking commutation, stay arrangements, recommendations for restaurants to try the local cuisine and customising their trip considering the budget. Research on existing features and services that competitors provide were carried. Also understanding how the need of new features would enhance the overall user experience.

Competitor Analysis

User Persona

About

Mia is a professional Interior Designer at a well-known firm in Melbourne, Australia, she has been working in this industry for more than 9 years. She likes to travel twice in a year and get inspiration for designing and re-creating commercial and residential places. She loves to collect artifacts and spend quality time with friends and family. Mia loves to click pictures and explore places, architecture, history. She is also fascinated by diverse culture. She is frustrated by the fact that it takes hours for doing the research and finalizing. She is well organized and expects her travel solutions to be organized. She plans her trip well in advance and wants to be sure travelling post pandemic

Goals:

Easily book flights, transportation and accommodation and get best package deal
Try different food and learn about history and culture around the world.
To take time-off from busy schedule and explore places.
To be able to book and narrow down options quickly

Pain Points:

Takes more time researching and planning the trip.
There are multiple websites in the market but there is no website/app which has all the option under one.
Possibility to overspend
Difficult to trust and deal with travel companies

Name: Mia Will

Age: 32 years

Location: Melbourne, Australia

Education: Masters in Interior Designing

Profession: Interior Designer

Relationship Status: Single

Personality traits: Friendly, Curious, adventurous, jovial , hard worker, focused, passionate and well organized

Story Boarding

Mia travels frequently for work to gain some inspirations for designing dream projects for her clients. She likes to explore places, learn more about culture, architecture and try different cuisine as a local.

Mia downloads TripSphere and is quite excited to use the  app which will help  plan her trip without spending long hours on different websites and starts looking for best options to suit her budget.

Mia is satisfied with the pre-designed itineraries suggested and recommended by the local facilitators and can’t wait to visit Japan and have an amazing travel experience post pandemic.

While browsing through Youtube she comes across an travel app TripSphere, which she thinks the app will be helpful for planning her trip effortlessly.

She prepares all her documents required for travelling and receives timely alerts and notification for her travel before and after she reaches her destination, Japan (covid-19 affected zones, travel updates by local authorities)

Mia has a great time meeting local people and discovering places. She loved the TripSphere suggestions and the pre-designed itinerary provided,gives great reviews  to help others making their decisions easy. She recommends the app to her family and friends.

Low- fidelity Wireframing

User Testing

I conducted 4 user test on Zoom to identify if the Tripshere mobile app is interactive and whether is it user friendly. I also drafted tasks to perform for user testing. The users were asked to think out loud while performing the task to understand the user's behaviour while using the mobile app. the tasks assigned were as follows:

1. Login with email address, google,apple, facebook account or Sign up to Tripsphere.

2. Plan your trip and get package deals to Tokyo,Japan.

3. Customizing pre-designed itinerary to suit your budget, changing stay option in Day 1.

4. Finalising payment with card option.

Key Findings from User Testing

High- fidelity mockups

Splash Screen

Splash screen with minimal yet functional design leaving the users curious to explore the travel mobile application curated for the budget-friendly users

Onboarding Screens

Showcasing the best features of the app to easily navigate

Login- Signup

Designed for existing and new users with additional authentication for better user experience

Home Screen & exploration

As the mobile application is designed keeping in mind Covid 19 , home screen displays the requirements for for each country the user travels and further more to planning their trip worldwide!

Project

SHOWCASE

04

3D Views

3D Demo reel

06

Passion

The Name letters are decorated with air-dry clay and finished with acrylic paint. The concept is based on Sky.

Recognition in Design Matrix '2014 Edition Magzine

Cherr ‘Y’ Shible Pick

The chair is designed with the concept of cocktail glass, which is presented with a cherry and a stirrer toothpick, hence the name. The furniture is a bar chair which can be also used as a high chair. The seat is inspired from the cherry slices which is constructed in plywood and the base is in steel.